Privacy Policy

Last updated: 30 January 2026

1. controller

This Website is operated by Fenner Dunlop B.V.
(Oliemolenstraat 2, 9203 ZN Drachten, The Netherlands)
Chamber of Commerce No.: 01002977
Privacy Officer: Abele Elzinga – privacy@dunlopcb.com

Fenner Dunlop B.V. (“we”, “us”, or “our”) is the controller of your personal data for all processing activities on this Website.

2. What Personal Data We Collect

We may collect the following types of personal data:

Contact details such as name, company, position, telephone, and email address that you provide when contacting us by form, email, or phone.
Consent preferences and cookie settings selected in the Privacy Settings panel.
Analytics data (e.g., GA4) – only after consent is given within the EEA.
Advertising identifiers (Google Ads, if enabled) – only after consent.
Device and usage information, such as browser type, pages visited, and actions taken on the Website.

We do not collect or process data of children under 16 years of age and our Website is not directed at minors.

3. Purposes and Legal Bases

Purpose	Description	Legal Basis (GDPR)
Responding to enquiries and providing offers	Processing contact forms and business emails	Pre-contractual steps (Art. 6 (1)(b))
Managing business relations with customers and suppliers	Regular business communication	Legitimate interest (Art. 6 (1)(f))
Sending push notifications (OneSignal)	With your opt-in consent	Consent (Art. 6 (1)(a))
Analytics and website performance	GA4 and similar tools	Consent (Art. 6 (1)(a))
Advertising and remarketing (Google Ads)	Displaying targeted ads	Consent (Art. 6 (1)(a))
IT security and incident management	Server logs and fraud prevention	Legitimate interest (Art. 6 (1)(f))
Compliance and recordkeeping	Legal and tax obligations	Legal obligation (Art. 6 (1)(c))

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to ensure proper functionality, analyze usage, and, if you consent, deliver targeted advertisements.

The Privacy Settings panel lets you activate or deactivate the following categories at any time:

Necessary – required for website operation
Analytics and statistics – GA4
Ads related – Google Ads and similar services

All non-essential cookies (Analytics / Ads) are disabled by default within the EU until you provide explicit consent.
See our Cookies Policy for full details.

5. Who Has Access to Personal Data

We may share data with trusted service providers acting as processors under written data processing agreements, including:

Website hosting and maintenance providers (within the EU)
Analytics and marketing providers (Google Analytics 4, Google Ads)
CRM and marketing enrichment (ZoomInfo)
Push notification provider (OneSignal)
IT and cybersecurity support partners (EU-based)

We do not sell personal data. Access is limited to authorized personnel and third parties bound by confidentiality.

6. International Data Transfers

Some tools (e.g., Google, ZoomInfo, OneSignal) may process data outside the EEA, including in the United States.
Such transfers are safeguarded through Standard Contractual Clauses (SCCs) and, where required, additional Transfer Impact Assessments (TIAs).
Copies of these safeguards can be requested via privacy@dunlopcb.com.

7. Data Retention

Personal data is stored only for as long as necessary for each purpose:

Type of Data	Retention Period
Enquiries / correspondence	24 months after last contact
Customer records / contractual data	Contract duration + 7 years (statutory)
Analytics data (GA4)	Up to 14 months
Push notification / consent records	Until consent is withdrawn + 24 months
Server logs	6–12 months

After these periods, data is anonymised or securely deleted.

8. Your Rights

Under GDPR, you have the right to:

Access, rectify, erase, or restrict your personal data
Object to processing (including direct marketing)
Withdraw consent at any time (without affecting past processing)
Request data portability
Lodge a complaint with your supervisory authority

To exercise your rights, contact privacy@dunlopcb.com.
If you believe your data protection rights have been violated, you may contact us or lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).

9. Data Security

We apply industry-standard technical and organizational measures, including access controls, encryption in transit (TLS), role-based permissions, secure backups, and periodic audits. Access to personal data is restricted to authorized personnel only.

10. Children

Our Website is not directed at individuals under the age of 16, and we do not knowingly collect personal data from minors.

11. Updates

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
Please refer to the “Last updated” date above to see when it was last revised.